Terms of Sale

Welcome to horizon-biosolutions.com, operated by HRZ Biyoteknoloji Kimya İlaç ARGE Üretim Danışmanlık ve Ticaret A.Ş. By placing an order through our Website, you agree to be bound by these Terms of Sale.

1. Company Information

Company Name
HRZ Biyoteknoloji Kimya İlaç ARGE Üretim Danışmanlık ve Ticaret A.Ş.

Address
Reşitpaşa Katar Caddesi İTÜ Tasarım ve Prototip Merkezi No:2/41 Kapı No:10
Sarıyer / İstanbul / Türkiye

Email
[email protected]

Website
horizon-biosolutions.com

2. Scope

These Terms of Sale govern all purchases made through horizon-biosolutions.com.

By placing an order, you acknowledge that you have read, understood, and accepted these Terms of Sale.

3. Products

We offer biotechnology, molecular biology, laboratory, research, and related scientific products.

Product descriptions, specifications, and images are provided for informational purposes. While we make every effort to ensure accuracy, minor differences may occur.

4. Orders

An order is considered accepted only after payment has been successfully authorized and confirmed.

We reserve the right to refuse or cancel any order in cases including, but not limited to:

  • Product unavailability
  • Pricing or typographical errors
  • Payment authorization failure
  • Suspected fraud or unauthorized transactions
  • Compliance with applicable laws and regulations

5. Pricing

All prices displayed on the Website are shown in the selected currency and include applicable taxes unless otherwise stated.

Prices may be updated without prior notice.

The price displayed at checkout will be the final purchase price.

6. Payment

Payments are processed securely through PayU.

Accepted payment methods are displayed during checkout.

The Company does not store customers’ complete payment card information.

7. Shipping

We currently deliver products within Türkiye only.

Orders are generally processed and shipped within 3–5 business days, excluding weekends and official public holidays.

Delivery times may vary depending on the shipping destination and carrier.

8. Order Confirmation

After placing an order, customers will receive an order confirmation email.

A shipping confirmation will be sent once the order has been dispatched.

9. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may:

  • Contact the customer
  • Offer an alternative product
  • Issue a full refund if necessary

10. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Due to the nature of biotechnology and laboratory products, returns are generally accepted only for products that are damaged, defective, or incorrectly delivered, unless otherwise required by applicable law.

11. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information
  • Reviewing order details before completing the purchase
  • Using products in accordance with their intended purpose
  • Following applicable storage and handling instructions

12. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

  • Improper use of products
  • Damage caused after delivery
  • Delays caused by shipping providers
  • Events beyond our reasonable control
  • Indirect or consequential damages

Scientific products are intended for research, laboratory, and professional use where applicable.

13. Intellectual Property

All content available on the Website, including text, images, graphics, logos, trademarks, product descriptions, and designs, is the property of HRZ Biyoteknoloji Kimya İlaç ARGE Üretim Danışmanlık ve Ticaret A.Ş. or its licensors and is protected by applicable intellectual property laws.

14. Governing Law

These Terms of Sale shall be governed by and interpreted in accordance with the laws of the Republic of Türkiye.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts and enforcement offices of Türkiye.

15. Amendments

The Company reserves the right to modify these Terms of Sale at any time.

Updated versions will be published on this page together with the revised Effective Date.

16. Contact

If you have any questions regarding these Terms of Sale, please contact us:

HRZ Biyoteknoloji Kimya İlaç ARGE Üretim Danışmanlık ve Ticaret A.Ş.

Reşitpaşa Katar Caddesi İTÜ Tasarım ve Prototip Merkezi No:2/41 Kapı No:10
Sarıyer / İstanbul / Türkiye

Email: [email protected]

Website: horizon-biosolutions.com